Frequently Asked Questions

As a registered mechanic, you can earn points by sending your Royal Enfield genuine parts and Engine oil unique ID to 7065331515 through a text message. Type: REM<space>UIN1<space>UIN2.
You can send only six UINs at a time through SMS.
SMS to be sent, as shown below, to earn points.

To check the number of points available (as balance) at any point of time, type BAL and send as text message from your registered mobile number to 7065331515.

Based on the number of points available, you can claim your gift by sending a text message from your registered mobile as shown in the format below:

RED<space>gift code<space>Quantity

For example, to redeem a wrist watch (Code 1001) of ‘1 quantity’ from your available balance, send a text message from your registered mobile number to 7065331515.